Chesapeake Bay, MD
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Roofing Tips

Does Insurance Cover Roof Replacement?

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Matter Roofing & Construction
November 22, 2024

Replacing a roof can often be one of the most expensive repair jobs a homeowner will face. But what if your insurance could help foot the bill? You may have seen neighbors get their roofs replaced after a storm “paid for” by their insurance. While this certainly can happen, not every roof qualifies. This guide will walk you through exactly how the process works, what type of damage is covered, and what steps to take if you think your roof might qualify for insurance coverage.  

Why Does Insurance Cover Roof Replacement?  

Most homeowners' insurance policies cover roof replacements if it’s due to an insured loss event, like storm damage from high winds or hail. These situations are considered “sudden and accidental” events. However, natural wear and tear, general aging, and poor maintenance are not covered.  

Think of it like your car insurance paying for a fender bender but not for damage caused by years of wear. Similarly, insurance companies are willing to cover a roof if it's damaged in a storm because it creates an immediate risk to your home’s interior. An aging roof, however, is considered the homeowner’s responsibility.  

For example, if strong winds blow off shingles or hail leaves dents and cracks, your roof may no longer effectively shed water. Left unaddressed, this can lead to leaks that damage your ceilings, walls, and belongings. By replacing the roof early, the insurance company can prevent more substantial and expensive claims later.  

What Is Considered Storm Damage?

Storm damage is typically caused by a single, identifiable event like a thunderstorm or hailstorm. Here are two common forms of storm damage that insurance often covers:

Wind damage, missing and broken shingles.

1. Wind Damage  

High winds can cause significant damage to your property by ripping shingles off your roof or sending large tree branches crashing down onto your home. When shingles are missing, they expose your roof to potential water damage, which can lead to leaks, mold, and even structural issues if not addressed promptly. Such damage is typically considered a straightforward insurance claim, as it directly affects the integrity of your home and requires immediate attention to prevent further complications. Having a comprehensive insurance policy can help homeowners manage the repair costs and restore their property to its original condition.

Hail impact to shingle.

2. Hail Damage  

Hail can dent or crack roofing shingles, leading to compromised waterproofing and potential long-term issues. While larger hail (think baseball-sized) is visibly destructive and easily recognizable, smaller hail, which is common in states like Maryland, can also cause significant damage that’s harder to spot with the untrained eye. This smaller hail can create subtle dents and cracks that, over time, contribute to the deterioration of roofing materials.

Unfortunately, many homeowners dismiss hail damage when they don’t see visible dents on their cars or siding. However, your roof, made from more delicate materials than metal or siding, is far more vulnerable. Shingles are not as sturdy as other building materials and can sustain damage even from smaller hailstones. If left unchecked, hail damage can weaken shingles, leading to compromised structural integrity and allowing water to seep through. Leaks may only appear months or years later, potentially outside the window of your insurance coverage, which can lead to costly repairs. Regular roof inspections, especially after a hailstorm, can help identify any subtle damage early, preventing larger problems in the future.

Pro Tip:

Inspect your roof after every severe weather event to ensure its integrity and prevent potential issues. Check for missing shingles, leaks, or any visible damage. If you’re unsure whether your roof is damaged, it’s wise to call a professional to assess the situation before dismissing it. They can provide a thorough evaluation and recommend necessary repairs. Ignoring potential storm damage could lead to significant future repair bills, which may have to be paid fully out-of-pocket if not addressed promptly. Protect your home by staying vigilant and proactive about roof maintenance.

How the Property Insurance Claims Process Works  

If you believe your roof might qualify for insurance replacement, here’s how to file a claim and what to expect throughout the process:

Step 1: File Your Claim  

  • Start by contacting your insurance company through their claims hotline, website, or mobile app. This is the first step in the claims process and will help you get the assistance you need. Make sure you have your policy number handy, as it will likely be required to access your account details and streamline the process.
  • Be prepared to provide basic details, including the date of the loss event, such as the specific day and time the storm occurred. Describe the type of damage that took place, whether it was caused by wind, hail, or other factors. Additionally, gather any relevant contact information, like phone numbers and email addresses, for any follow-up communication. This will ensure the process moves smoothly and efficiently.

Step 2: Insurance Adjuster Inspects Your Roof  

  • Once you file the claim with your insurance company, they will promptly assign an adjuster to inspect your roof for any potential damage. The adjuster generally contacts you within 24–48 hours to arrange a convenient time for the inspection. This process is crucial to ensure that all damage is accurately assessed and documented.
  • It’s essential to have your contractor present during this inspection to effectively highlight and discuss any storm damage with the adjuster. Without a professional there to advocate for you, adjusters might overlook critical damage, which could ultimately impact the approval and extent of your claim. Your contractor’s expertise ensures that nothing is missed and that you receive the appropriate coverage for the repairs needed.

Step 3: Review the Insurance Settlement  

  • After the inspection, the adjuster will thoroughly evaluate the extent of the damage to determine what is covered under your policy and how much the insurance company will agree to pay. This involves a detailed assessment of the affected areas and items. The settlement estimate that they provide will include a breakdown of the costs for materials and labor, calculated based on the fair market values specific to your local area. These figures are crucial as they directly impact the compensation you will receive.
  • It is important to review this estimate carefully, ideally with the assistance of your contractor, to ensure that it adequately covers all the damages you have sustained. Your contractor can help identify any discrepancies or additional repairs that might be necessary, ensuring that you're fully aware of what the settlement encompasses and whether it meets your needs.

Step 4: Complete the Repairs  

  • Once the settlement is finalized, it’s time to schedule the roof replacement. At this stage, you’ll select materials, including shingle color, through your contractor.

Step 5: Finalize Billing and Payments  

  • Most insurance payouts come in two installments. The first payment is issued after the claim’s approval, covering part of the settlement. The final payment is released once repairs are complete, and the contractor submits documentation to the insurance company.  
  • Your only direct cost as the homeowner is the deductible outlined in your policy.  

FAQ:

Can I Keep the Difference if I Find a Cheaper Contractor than the Insurance Estimate?  

No, insurance companies issue payments based on actual repair costs rather than estimates alone. When damage occurs, they assess the situation and provide an approved estimate of what they believe repairs should cost. While you have the freedom to hire a contractor of your choice to complete the repairs, the insurance company will only reimburse you for the invoiced amount, up to the limit of the approved estimate. This means that if your chosen contractor completes the work for less than the estimate, any leftover funds will remain with the insurer—not you. It's crucial to understand this process to manage your expectations and budget effectively when dealing with insurance claims.

Will Filing a Roof Damage Claim Increase My Insurance Rates?  

Generally, storm damage claims shouldn’t raise your rates because they’re deemed “acts of God.” These are uncontrollable events, such as windstorms or hail, that are not the fault of any individual. Insurance companies classify them as natural occurrences beyond human control, which typically means your specific premium shouldn't increase for filing a claim related to these incidents. However, it's important to be aware that broader rate increases might occur across entire zip codes affected by significant storms. This means that even if you haven't filed a claim, your rates could still rise if you live in an area that has experienced severe storm damage. These increases are often part of an insurer's strategy to cover the higher cost of claims in a storm-impacted area.

What If My Claim Gets Denied?  

If your claim is denied but you believe your roof has valid storm damage, you can file an appeal or seek the assistance of a public adjuster to re-evaluate the situation. A public adjuster is a professional who works on your behalf to assess and document the damage accurately, ensuring that all aspects of the damage are considered in the claims process. They can provide a detailed report and negotiate with the insurance company to help you get the compensation you deserve. Remember, there’s no cost to file a claim, so trying again is often worth the effort. Taking these extra steps can significantly enhance your chances of receiving a fair settlement for the repairs needed to restore your roof.

Why Timely Action Matters  

Insurance companies often require claims to be filed within one year of the damage event. While leaks from hail or minor wind damage might not appear immediately, waiting too long could jeopardize your coverage. By addressing potential issues early, you can save thousands of dollars in out-of-pocket repairs down the line.  

Take the Next Step Today  

Roof replacement due to storm damage isn’t just about maintaining your home—it’s about protecting your investment for years to come. If severe weather has recently hit your area, don’t wait to take action. Work with a local roofer in Maryland to schedule a professional roof inspection today to ensure your home is secure, and see if your roof replacement could be covered by insurance.